Last updated: September 8, 2026

1. Scope of this policy

This policy applies to recurring monthly service plans purchased from A.R. Business Services / ARBSTAX (“ARBSTAX,” “we,” “us” or “our”), including the monthly bookkeeping plan. Project-based services, tax-return preparation, historical cleanup, advisory work and other add-on services may have separate terms stated in a quote or engagement agreement.

2. Recurring billing authorization

By purchasing a monthly plan and accepting the applicable terms at checkout, you authorize ARBSTAX and its payment processor, Stripe, to charge the payment method you provide at the price displayed at checkout. The subscription renews automatically each month on or near the original billing date until canceled. Applicable taxes and any separately approved services may be charged in addition to the monthly plan price.

3. Eligibility and engagement

Payment alone does not create a professional engagement or guarantee acceptance. Services begin only after ARBSTAX reviews eligibility, confirms the selected plan is appropriate and the required engagement agreement and intake steps are completed. If ARBSTAX declines the engagement before services begin, the initial plan payment will be canceled, voided or refunded, as applicable.

4. How to cancel

You may cancel a monthly subscription at any time through the secure Stripe Customer Portal using the “Manage Billing” link on our website. You may also request assistance by contacting info@arbstax.com. To avoid the next recurring charge, cancellation must be completed before the next scheduled billing date.

5. Effect of cancellation

Unless otherwise stated in a signed engagement agreement, cancellation stops future renewals and becomes effective at the end of the current paid billing period. You will continue to receive services within the agreed scope through the end of that paid period, provided you continue meeting your responsibilities under the engagement agreement.

6. Refunds

• Monthly subscription charges are generally nonrefundable once the applicable service period has begun.
• We do not ordinarily provide prorated refunds for unused days remaining in a billing period after cancellation.
• Duplicate charges, incorrect charges and payments made for an engagement that ARBSTAX declines before services begin will be reviewed and corrected or refunded when appropriate.
• Approved refunds are returned to the original payment method. Processing time is controlled by Stripe and the customer’s financial institution.
• Nothing in this policy limits any refund, cancellation or other right that cannot legally be waived.

7. Correction of ARBSTAX Errors

If an error caused solely by ARBSTAX requires correction, we will correct the prepared work without an additional professional preparation fee. Government charges, penalties, interest and third-party costs are excluded.

8. Changes to pricing or terms

ARBSTAX may update plan pricing or material subscription terms by providing notice as required by applicable law. A change will not authorize charges other than those properly disclosed and accepted.

9. Contact

Questions about billing, cancellation or refunds may be sent to info@arbstax.com. Do not email tax documents, Social Security numbers, banking records or other sensitive information.

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This website policy provides general contractual information and is not legal advice. The signed engagement agreement controls if it contains different or additional terms.